Welcome to our Policy Page! Here, we outline our commitment to transparency, compliance, and protecting your rights when you interact with our website. Our policies are designed to provide clarity on how we collect, use, and protect your information, as well as your rights and responsibilities as a user.
We encourage you to read our policies carefully and contact us if you have any questions or concerns. Your trust is important to us, and we strive to maintain transparency and accountability in everything we do. Thank you for visiting our Policy Page.
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Welcome to Lignotech LTD ("we," "us," or "our"). We are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.lignotech.co.uk (the "Website"). Please read this policy carefully to understand our views and practices regarding your personal data and how we will treat it.
We may collect and process the following data about you:
We use different methods to collect data from and about you including through:
We use the information we collect in the following ways:
We may share your personal data with:
We use administrative, technical, and physical security measures to help protect your personal data. While we have taken reasonable steps to secure the personal data you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other types of misuse.
You have the following rights regarding your personal data under The Data Protection Act 2018 UK (DPA 2018):
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
If you have any questions about this Privacy Policy, please contact us:
This Privacy Policy was last updated on 31-05-2024.
All contracts of sale made by Lignotech Ltd (“The Company”) shall be deemed to incorporate these terms & conditions which shall prevail over any other document or communication from the party with whom the company is dealing (“The Customer”) All orders are accepted fulfilled subject to these conditions under English law unless otherwise agreed in writing. In these conditions “we”, “us” & “our” refer to the Company. You can write to us at 83 Leicester Road, Glen Parva, Leicester LE2 9HL or send e-mail to info@ lignotech.co.uk These are also the address’ to write to if you have any complaints. “You” and “Your” refers to the customer who places an order with us. We reserve the right to not accept any order. Once your order is accepted by us, a contract will come into force, on the terms & conditions set out here.
All prices are ex works and exclude VAT or any taxes. Customers will be invoiced for delivery at the current rate. Maintenance of prices is not guaranteed & they are subject to alteration without notice. Every effort is made to ensure that prices and descriptions are accurate at the time of going to press/on website. If an error is found or if manufacturer’s prices or products change, we will inform you as soon as possible and offer you the option of cancelling your order or reconfirming your order with the revised price or product. We are under no obligation to provide goods to you at an incorrect (lower) price if the error is obvious and could reasonably have been recognised to you as a pricing error.
Goods are invoiced at the prices ruling at the time of dispatch. VAT where applicable will be applied to all goods or services supplied at the rate in force at the time of the invoice. a) Whilst every effort will be made to dispatch the goods on time, no liability can be accepted by the Company for failure to deliver goods in the specified time. All delivery times quoted are business estimates only and form no part of any contractual obligation. b) The Company will accept no liability for shortages, damage, or non-delivery of goods, unless the Customer notifies the Company in writing within three days of receipt of goods or invoice. c) The Company’s liability for the safety of the goods ceases upon the Company placing the goods under the control & direction of the carrier.
All goods must be paid for in full prior to despatch or paid in full within 28 days from invoice date for authorised credit account holders. Any payments that are overdue will bear interest at the rate of 2% per annum above the base rate of HSBC Bank plc from the date that payment was due until the date of actual payment.
Ownership of the goods shall remain with the Company until payment in full has been received. Until such payment has been made, the Company may at any time (and without prejudice to any of its other rights) recover or resell the goods or any part of them and may enter the Customer’s premises for this purpose. If you sell the goods you agree to hold the sale proceeds upon trust for us until you have paid us for them in full.
Technical data, dimensions & weights etc., quoted are a quick guide only and no guarantee is given or implied that the goods will conform in absolute detail to the descriptions & illustrations. The Company reserves the right to amend specifications & to withdraw goods from sale without prior notice.
Other than expressly stated in the catalogue or manufacturer’s brochures, the Company makes no representations as to the fitness or suitability of any goods for any purpose whatsoever.
The Company shall under no circumstances whatsoever be liable for any indirect or consequential loss however caused. The Company’s liability for any non-performance of any order shall be limited to the value of the goods to which the claim relates.
Non-delivery or damage must be notified to the Company in writing within three days. Inspection of goods on delivery prior to signing acceptance is essential. Carrier’s notes for delivery of goods must be endorsed accordingly. Note: Failure to observe the proper claims’ procedure will invalidate the Company’s contractual liability under these conditions of sale.
Undamaged, unopened and fully marketable goods may be returned by prior agreement of the Company, who reserve the right to make a cancellation or administrative charge. If you have already received the goods: a) you can only exercise this right to cancel your order if the goods are still in a re-saleable condition & you have retained the packaging. b) you must return the goods to us at your own cost to the address in clause 1 of these conditions (unless we are at fault, in which case we will arrange collection) c) you must take care to ensure the goods are not damaged in the meantime & d) if you do not return the goods as required, we may charge you the costs of recovering them ourselves.
All monies paid form part of a contract of sale & are non-refundable. Orders will be considered cancelled upon notice from the customer, or failure to take delivery of the goods within a period of 30 days from when the Company notifies the Customer that the goods are ready for despatch. If for any reason the Customer fails, or refuses to take delivery, the Customer will be in breach of contract. The Company may sell or otherwise dispose of the goods without prejudice to the Company’s right to legal redress for loss suffered in consequence of the customer’s failure to take delivery of the goods.
Goods paid for in full, or part paid, may be stored at the Company’s discretion by prior arrangement. Storage charges will accrue at a rate of 1% of the invoice value per month following the date after which the customer failed to arrange collection or refused to accept delivery. This amount will be payable before and subsequent collection / delivery.
Delivery encompasses the mode of transport of the goods or machine(s) to the Customer’s address. If offloading has been expressly included in writing within the terms of the delivery, the machine(s) remain(s) the haulier’s responsibility until they have been offloaded from the vehicle to the ground. Whilst contracted drivers may assist with manoeuvring machinery into a Customer’s workshop, once the machine has been removed from the vehicle, responsibility passes to the Customer as regards logistics & for the purposes of liability. If our engineers are to commission or install machinery, unless expressly stated in writing on the Customer’s acknowledgement of order or invoice and notwithstanding any assistance / advice that Lignotech Ltd.’s engineers may provide, the customer is responsible for any moving into place & siting of the machinery. In any instance that Lignotech Ltd are responsible for moving at or into a Customer’s site, the relevant risk assessment documentation will be provided.
May not comply with the Health & safety at Work Act 1974 or any other Act or Acts or Regulations there under governing the use of that plant machine or equipment in a working environment. The Customer must ensure prior to use that any such piece of plant, machine or equipment does not contravene any such relevant Act or Regulation. In the case of exported machines, it is the responsibility of the Customer to ensure that local Acts & regulations are complied with.
Any machine sold in “existing condition” or “as seen” will be supplied without any guarantee as to function, condition or fitness for the purpose either expressed or implied. The Customer shall carry out a risk assessment to ensure that the machine is safe and without risk to health & safety & this undertaking shall have the effect of relieving the Company of any liability thereto.
8.1. Questions: If you have any questions about the Terms of Use, please contact us:
This Terms of Use Policy was last updated on 31-05-2024.
This Cookies Policy explains how www.lignotech.co.uk ("we," "us," or "our") uses cookies and similar tracking technologies when you visit our website.
Cookies are small text files that are stored on your device (computer, smartphone, tablet) when you visit a website. They are widely used to make websites work more efficiently, enhance user experience, and provide information to website owners.
2.1. Essential Cookies: These cookies are necessary for the functioning of our website and enable core functionalities such as page navigation and access to secure areas of the website. You cannot opt out of these cookies, as they are essential for the operation of the website.
2.2. Analytical/Performance Cookies: These cookies allow us to analyse how visitors use our website, track website traffic, and improve the performance and usability of our website. We use Google Analytics, a web analytics service provided by Google, Inc., to collect and analyse information about website usage. For more information about Google Analytics cookies, please see Google's Privacy Policy.
2.3. Functionality Cookies: These cookies enable us to personalise your website experience by remembering your preferences (such as language or region) and providing enhanced features. These cookies may be set by us or by third-party providers whose services we have integrated into our website.
You can control and manage cookies in various ways, including:
Please note that if you choose to disable or block cookies, some parts of our website may not function properly, and certain features may be unavailable.
Our website may contain content and services provided by third parties, such as embedded videos and social media plugins. These third parties may also use cookies to collect information about your interactions with their content and services. We do not have control over third-party cookies, and their use is governed by the privacy policies of the respective third parties.
We may update this Cookies Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We encourage you to review this policy periodically for any updates. The date of the last update will be indicated at the top of this policy.
If you have any questions about this Privacy Policy, please contact us:
This Cookies Policy was last updated on 31-05-2024.
Lignotech LTD ("we," "us," or "our") is committed to ensuring accessibility for all users, including those with disabilities. We strive to make our website accessible and user-friendly, and we are continuously working with our website management (Martin Digital LTD) to improve accessibility in accordance with applicable laws and guidelines.
We aim to comply with the Web Content Accessibility Guidelines (WCAG) 2.1 at the AA level. These guidelines are developed by the World Wide Web Consortium (W3C) and provide recommendations for making web content more accessible to people with disabilities.
Our website incorporates the following accessibility features to enhance usability for all users:
We are committed to ongoing efforts to improve accessibility on our website. We regularly review our website and content to identify and address accessibility barriers. We welcome feedback from users on how we can further enhance accessibility.
While we strive to ensure accessibility on our website, we may occasionally feature content or services from third parties that may not be fully accessible. In such cases, we encourage users to contact us with any accessibility concerns, and we will work to address them promptly.
If you have any questions about this Privacy Policy, please contact us:
This Accessibility Policy was last updated on 31-05-2024.
